Careers

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To serve customers better, FlexSystem group now has over 350 employees, and is structured in several business groups focusing on enterprise customers, tailor-made projects, platform, developers and services. 

We invite high calibre candidates to join us for the following positions:

Analyst Programmer

Job Specification

• Redesigning the existing server and client application in terms of coding.

• Enhancing the existing implemented solution.

• To work closely with our main R&D department in Hong Kong.

Requirements

• Candidate must possess at least professinal certificate and above.

• At least 2 years of working experience in developing VB (Visual Basic/Visual Studio) SQL, .NET, C# applications.

• Required skills: Knowledge with Windows Server, MS SQL.

• Required languages: English (spoken & written), Cantonese, Mandarin, Bahasa Malaysia.

• Software solutions development (Programming, database, scripting).

• Redesign existing coding, enhance, maintain, troubleshoot existing application solutions based on customer requirement.

• Able to work independently, self motivated and effectively in a team environment.

Business Analyst

Job Specification

Pre-Implementation Skills:

• Conduct preliminary User/Business requirements gathering from prospect client.

• Prepare demonstration materials based on gathered requirements

• To present and demonstrate software applications to prospect client.

• Work with different department to develop prototype / demonstration solutions for presentation to clients.

Project Management Skills:

• Utilize the product knowledge and project management skills to ensure a quality implementation experience for the client.

• Proactively contacts client during implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery.

• Consistently executes implementation process and methodology.

• Oversees accurate, timely and successful achievement of milestones through entire implementation cycle.

• Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented accordingly in systematic and consistent manner.

• Ensures timely internal communication to Sales, Implementation Management and Implementation team members; and external communication to clients, client implementation team or other 3rd parties.

• Escalates any adjusted client time frames.

• Seek client feedback on the products and service to ensure a quality implementation experience for the client.

Business Analysis Skills:

• Conducts needs analysis to determine appropriate solution requirements for new or existing clients.

• Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement.

• Assesses the appropriate method and identifies resources for the configuration of client data for successful import and export.

• Writes Business/User Requirement Documents.

• Consults on the installation of client site software and equipment and coordinates technical support to resolve issues.

• Consistently and timely communicates project progress or project plan modification to Project Manager.

• Provides functional design guidance including accommodation of client rules, plans and procedures.

• Participates in project plan schedule development, monitoring and reporting.

Quality Assurance Skills:

• Generates and maintains test plans.

• Validates and tests solutions according to test plans.

• Ensure accuracy of client set up variables (i.e. master setup and etc).

• Generates & tracks issues in proper documentation manners.

• Provides client support during User Acceptance Testing and production rollout.

• Provides feedback/ensures successful transition to a production environment.

• Ensures successful “hand-off” to client upon completion of implementation.

• Ensures products are configured and/or adapted to meet each client’s unique needs.

Training & Documentation Skills:

• Assesses training needs based on unique implementation parameters.

• Develops and delivers end-user training curriculum.

• Provides and prepare training documentation & materials whenever is necessary to meet each client’s implementation needs.

• Conduct training to end-user.

• Coordinates client training to ensure that clients are scheduled to attend all appropriate training classes.

Post Implementation:

• Provide first level support to client before escalate to technical support team.

• Provide direct solution/work around solution against clients reported issues when no escalation to technical support team is needed.

• Coordinates and communicates closely with technical support team on issues reported by the clients.

• Interacts closely with client on issues reported and provide proper consultations whenever is necessary.

• Execute and monitor closely on support deployment such as system bugs fixes or program updates.

Requirements

• Bachelor Degree in Business, IT or related disciplines or equivalent in education and experience required.

• 3+ years working experience implementing ERP solutions or on other related fields.

• 3+ years of application requirements gathering and design, including process mapping and gap analysis.

• 3+ years of experience in a consulting or technical environment.

• 3+ years testing and documenting software.

• Proficiency in written and spoken English, Mandarin & Cantonese (Spoken in Cantonese is a must).

• Competent in Microsoft Office application, Excel & Word application is a must.

• Working knowledge of application such as Accounting, Trading (Sales, Purchase & Inventory), Fixed Assets as well as Human Resources Management solutions.

• Ability to use reporting tools similar to Crystal Reporting tools to develop system reports.

• Positive response to changes in work environment or tasks.

• Views situations from multiple perspectives.

• Uses time and resources efficiently.

• Maintain focus and overcomes obstacles to complete work.

• Excellent written and verbal communication skills (persuasion, motivation).

• Excellent analysis skills.

• Highly motivated self-starter.

• Independent worker who requires little guidance.

• Able to confidently make decisions.

• Travelling is needed for domestic as well as overseas.