Careers
To serve customers better, FlexSystem group now has over 350 employees, and is structured in several business groups focusing on enterprise customers, tailor-made projects, platform, developers and services.
We invite high calibre candidates to join us for the following positions:
1
Analyst Programmer
Job Specification
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Redesigning the existing server and client application in terms of coding.
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Enhancing the existing implemented solution.
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To work closely with our main R&D department in Hong Kong.
Requirements
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Candidate must possess at least professinal certificate and above.
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At least 2 years of working experience in developing VB (Visual Basic/Visual Studio) SQL, .NET, C# applications.
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Required skills: Knowledge with Windows Server, MS SQL.
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Required languages: English (spoken & written), Cantonese, Mandarin, Bahasa Malaysia.
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Software solutions development (Programming, database, scripting).
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Redesign existing coding, enhance, maintain, troubleshoot existing application solutions based on customer requirement.
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Able to work independently, self motivated and effectively in a team environment.
2
Business Analyst
Job Specification
Pre-Implementation Skills:
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Conduct preliminary User/Business requirements gathering from prospect client.
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Prepare demonstration materials based on gathered requirements
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To present and demonstrate software applications to prospect client.
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Work with different department to develop prototype / demonstration solutions for presentation to clients.
Project Management Skills:
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Utilize the product knowledge and project management skills to ensure a quality implementation experience for the client.
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Proactively contacts client during implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery.
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Consistently executes implementation process and methodology.
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Oversees accurate, timely and successful achievement of milestones through entire implementation cycle.
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Participates in project planning and/or facilitates efforts and ensures that assigned orders are accurately maintained and client interactions are documented accordingly in systematic and consistent manner.
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Ensures timely internal communication to Sales, Implementation Management and Implementation team members; and external communication to clients, client implementation team or other 3rd parties.
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Escalates any adjusted client time frames.
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Seek client feedback on the products and service to ensure a quality implementation experience for the client.
Business Analysis Skills:
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Conducts needs analysis to determine appropriate solution requirements for new or existing clients.
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Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement.
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Assesses the appropriate method and identifies resources for the configuration of client data for successful import and export.
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Writes Business/User Requirement Documents.
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Consults on the installation of client site software and equipment and coordinates technical support to resolve issues.
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Consistently and timely communicates project progress or project plan modification to Project Manager.
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Provides functional design guidance including accommodation of client rules, plans and procedures.
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Participates in project plan schedule development, monitoring and reporting.
Quality Assurance Skills:
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Generates and maintains test plans.
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Validates and tests solutions according to test plans.
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Ensure accuracy of client set up variables (i.e. master setup and etc).
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Generates & tracks issues in proper documentation manners.
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Provides client support during User Acceptance Testing and production rollout.
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Provides feedback/ensures successful transition to a production environment.
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Ensures successful “hand-off” to client upon completion of implementation.
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Ensures products are configured and/or adapted to meet each client’s unique needs.
Training & Documentation Skills:
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Assesses training needs based on unique implementation parameters.
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Develops and delivers end-user training curriculum.
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Provides and prepare training documentation & materials whenever is necessary to meet each client’s implementation needs.
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Conduct training to end-user.
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Coordinates client training to ensure that clients are scheduled to attend all appropriate training classes.
Post Implementation:
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Provide first level support to client before escalate to technical support team.
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Provide direct solution/work around solution against clients reported issues when no escalation to technical support team is needed.
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Coordinates and communicates closely with technical support team on issues reported by the clients.
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Interacts closely with client on issues reported and provide proper consultations whenever is necessary.
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Execute and monitor closely on support deployment such as system bugs fixes or program updates.
Requirements
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Bachelor Degree in Business, IT or related disciplines or equivalent in education and experience required.
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3+ years working experience implementing ERP solutions or on other related fields.
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3+ years of application requirements gathering and design, including process mapping and gap analysis.
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3+ years of experience in a consulting or technical environment.
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3+ years testing and documenting software.
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Proficiency in written and spoken English, Mandarin & Cantonese (Spoken in Cantonese is a must).
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Competent in Microsoft Office application, Excel & Word application is a must.
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Working knowledge of application such as Accounting, Trading (Sales, Purchase & Inventory), Fixed Assets as well as Human Resources Management solutions.
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Ability to use reporting tools similar to Crystal Reporting tools to develop system reports.
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Positive response to changes in work environment or tasks.
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Views situations from multiple perspectives.
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Uses time and resources efficiently.
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Maintain focus and overcomes obstacles to complete work.
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Excellent written and verbal communication skills (persuasion, motivation).
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Excellent analysis skills.
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Highly motivated self-starter.
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Independent worker who requires little guidance.
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Able to confidently make decisions.
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Travelling is needed for domestic as well as overseas.